Returns, Refunds and Exchange Information

We don’t sell any products on this website, the customers can buy the USANA products by clicking the “Shop on USANA” button to shop on the USANA official website, we introduce the USANA return policy as follows.

The USANA return policy details the process for returning products and requesting refunds. It includes information on return eligibility, time frames, and specific conditions under which products can be returned. Customers must return items within 30 days from the date of purchase, and products must be in resalable condition. Refunds are processed using the original payment method.

For more detailed information, please check the full policy on the USANA official website, or call 1800 687 872 to consult the USANA customer service team in Australia, all explanations are subject to the USANA customer service team’s response.